Shipping and Returns

SHIPPING

All shipments are handled by carefully selected international express couriers, ensuring a service that is fast, secure, and fully traceable.

Estimated delivery times:

  • Italy: 1–3 business days
  • Europe: 2–4 business days
  • Non-EU countries: 3–5 business days

Once your order has been dispatched, you will receive a confirmation email including a tracking link.

RETURNS

Return requests can be submitted within a few days of receiving your order, easily and intuitively through our dedicated Returns Portal:
https://web.global-e.com/Returns/Portal/oQU3

The following options are available:

  • Size exchange, subject to stock availability, under more favorable conditions compared to a standard refund
  • Conversion into a store credit, with enhanced conditions
  • Refund request, with collection arranged through our couriers at preferential rates, clearly indicated within the returns portal at the time of request

Should you have any questions regarding fit or sizing, we invite you to contact us at eshop@mauriziobaldassari.com.
Our team will be pleased to assist you in selecting the most suitable size.

We encourage a thoughtful and responsible approach to purchasing, aimed at reducing unnecessary returns and supporting a model of luxury grounded in quality, longevity, and respect for resources.

For further details, please refer to our full Shipping and Return Policies and FAQ section available on our website.